DAXTRA SYSTEMMogadishu · Nairobi

Delivery services

Services

Seven lines of service, each delivered by the same accountable firm and documented to the same standard.

/ AT A GLANCE

Which line, which sector.

GovernmentDonor-fundedEnterprise
ICT Systems & Applications
Information Security
Data Protection & Governance
ICT Infrastructure & Hardware
Procurement & Supply Chain
Engineering & Construction
Consultancy & Professional Services

SVC-01 / ICT SYSTEMS & APPLICATIONS

Custom software and enterprise platforms, engineered for public accountability.

We design, build and integrate the systems institutions run on: custom software and web applications, enterprise platforms such as ERP, HMIS, EDMS and CRM, and the databases and APIs that connect them. Every build is documented, tested and handed over with the source, so your organisation owns what it paid for.

CAPABILITIES

  • 01Custom software & web applications
  • 02ERP, HMIS, EDMS & CRM platforms
  • 03Database design & administration
  • 04Systems integration & APIs
  • 05Websites & mobile applications
Software developers pair-programming at a workstation in a Nairobi office
EXHIBIT SVC-01 / FIELD RECORD

WHAT YOU RECEIVE

  • Source code and full documentation, handed over
  • User and administrator training
  • Deployment on your infrastructure or managed hosting
  • 90-day defect warranty after acceptance

Built to OWASP secure-coding practice; versioned, tested and documented before acceptance.

SVC-02 / INFORMATION SECURITY

Assessment, defence and response, accredited under ICTA Category 2.

Our security practice tests before adversaries do and stands watch after. We run cybersecurity assessments, penetration tests and vulnerability audits, harden networks and firewalls, and operate security monitoring and incident response. For organisations pursuing certification, we prepare you for ISO 27001 with a clear, costed remediation path.

CAPABILITIES

  • 01Penetration testing & vulnerability audits
  • 02Cybersecurity assessments
  • 03Network security & firewalls
  • 04Security operations & incident response
  • 05ISO 27001 readiness
Analysts at a security operations centre monitoring a wall of screens
EXHIBIT SVC-02 / FIELD RECORD

WHAT YOU RECEIVE

  • Technical findings report with severity ratings
  • Executive summary for boards and accounting officers
  • Remediation plan, costed and prioritised
  • Retest and closure certificate

Delivered under ICTA Category 2 accreditation, with strict confidentiality undertakings.

SVC-03 / DATA PROTECTION & GOVERNANCE

Kenya DPA 2019 compliance, from registration to daily practice.

Registered with the Office of the Data Protection Commissioner as both Data Controller and Data Processor, we advise institutions on Kenya Data Protection Act 2019 compliance, run privacy impact assessments, structure lawful data processing and hosting, and serve as your outsourced Data Protection Officer where the law or good sense requires one.

CAPABILITIES

  • 01Kenya DPA 2019 compliance advisory
  • 02Privacy impact assessments
  • 03Data processing & hosting
  • 04DPO-as-a-service
  • 05Records & retention policy design
Officer reviewing sealed records beside a laptop in a tidy office
EXHIBIT SVC-03 / FIELD RECORD

WHAT YOU RECEIVE

  • Registration and compliance file for ODPC
  • Data inventory and processing register
  • Privacy impact assessment reports
  • Policies, notices and staff training records

Aligned to the Kenya Data Protection Act 2019 and its regulations.

SVC-04 / ICT INFRASTRUCTURE & HARDWARE

From structured cabling to server rooms, built and certified.

We supply and install the physical layer: computers, servers and networking equipment, structured cabling and Wi-Fi, data centres and server rooms, UPS power protection, CCTV and access control. Installations are tested, labelled and documented so the next engineer to open the cabinet finds order, not guesswork.

CAPABILITIES

  • 01Computers, servers & networking equipment
  • 02Structured cabling & Wi-Fi
  • 03Data centres & server rooms
  • 04UPS power protection
  • 05CCTV & access control
Technician terminating structured cabling into a patch panel in a data centre
EXHIBIT SVC-04 / FIELD RECORD

WHAT YOU RECEIVE

  • Tested, labelled and certified installations
  • As-built drawings and cable schedules
  • Warranty and maintenance schedule
  • Commissioning and acceptance reports

Installed to manufacturer specification and structured-cabling standards.

SVC-05 / PROCUREMENT & SUPPLY CHAIN

AGPO-certified supply of goods and equipment, tender to delivery.

As an AGPO-certified firm in the Youth category, we supply general goods and equipment to government and private buyers — from routine ICT lots to heavy plant and medical equipment — and manage sourcing, logistics and commissioning end to end. We know public procurement rules because we bid and deliver inside them every week.

CAPABILITIES

  • 01General supply of goods & equipment
  • 02Specialized & heavy equipment supply
  • 03Sourcing & logistics
  • 04Government framework supply
  • 05Delivery & commissioning
Supply officer checking sealed equipment crates in a warehouse
EXHIBIT SVC-05 / FIELD RECORD

WHAT YOU RECEIVE

  • Delivery notes, inspection and acceptance records
  • Warranty documentation per item
  • Tender-compliant paperwork throughout
  • After-sales support contacts

Supplied under AGPO Youth certification, compliant with public procurement law.

SVC-06 / ENGINEERING & CONSTRUCTION

Civil works and site infrastructure, licensed for heavy construction.

Licensed under Nairobi County trade code 600, including Other Heavy and Civil Engineering Construction, we deliver civil works, building construction and renovations, electrical installations, and the site infrastructure that ICT deployments depend on: ducting, towers and site works done to drawing and to code.

CAPABILITIES

  • 01Civil works & renovations
  • 02Building construction
  • 03Electrical installations
  • 04Ducting, towers & site works
  • 05ICT deployment infrastructure
Engineers in hard hats reviewing drawings at a construction site
EXHIBIT SVC-06 / FIELD RECORD

WHAT YOU RECEIVE

  • Works executed to drawing and specification
  • Site records, inspections and test certificates
  • Compliance with county approvals
  • Defects-liability support after handover

Licensed under Nairobi County trade code 600, including heavy and civil engineering construction.

SVC-07 / CONSULTANCY & PROFESSIONAL SERVICES

Strategy, project management and capacity building that outlasts us.

We advise on ICT strategy and digital transformation, manage complex projects to schedule and budget, and build your team's capacity through structured training. For programmes that must prove their results, we provide research, monitoring and evaluation support that stands up to donor scrutiny.

CAPABILITIES

  • 01ICT strategy & digital transformation
  • 02Project management
  • 03Capacity building & training
  • 04Research & M&E support
  • 05Independent technical advisory
Consultant presenting a strategy diagram to executives in a boardroom
EXHIBIT SVC-07 / FIELD RECORD

WHAT YOU RECEIVE

  • Written strategies, budgets and roadmaps
  • Project status reporting to your governance
  • Training materials and attendance records
  • M&E frameworks and evaluation reports

Advisory grounded in delivery experience, not theory.

Four ways to retain us.

Whatever the size of the requirement, the engagement fits one of four models, each with its paperwork already worked out.

MODEL 01

Fixed-scope project

A defined deliverable, a written scope, a schedule and an acceptance test. Most builds, installations and assessments run this way.

  • Written scope and acceptance criteria
  • Milestone reporting
  • Defect warranty after handover

MODEL 02

Framework & supply

Standing arrangements for goods and equipment: call-off orders under your framework, tender-compliant paperwork every time.

  • AGPO Youth certified supplier
  • Call-off and framework friendly
  • Inspection and acceptance records

MODEL 03

Managed & retained

Continuous cover for what cannot fail: security monitoring, DPO-as-a-service, infrastructure maintenance and support.

  • Defined service levels
  • Monthly reporting
  • Named responsible engineer

MODEL 04

Advisory & capacity

Strategy, project management, research and M&E, and structured training that leaves your team stronger than we found it.

  • Senior consultants, not juniors on rotation
  • Written, costed recommendations
  • Training with materials and records

Questions,
answered on file.

Anything not covered here goes straight to the proposals desk through the contact page.

Yes. We prepare tender-compliant submissions routinely and hold AGPO Youth certification, ICTA accreditations and a current Nairobi County licence. Statutory documents, certificates and references are available for your bid file on request.

Every inquiry receives a reference number immediately and a tailored proposal within two working days. Urgent security incidents are triaged the same day, call the office line and say it is an incident.

Two principal offices of equal standing: Mogadishu, Somalia and Tumini House on Moi Avenue, Nairobi. From them we deploy across Kenya's 47 counties, Somalia's federal member states and the wider region — our assignments have reached nine countries across Africa.

You do. Custom builds are handed over with source code, documentation and training. We take no lock-in positions: hosting, support and maintenance are separate, optional agreements.

We are registered with the Office of the Data Protection Commissioner as both Data Controller and Data Processor. Engagement data is handled under the Kenya Data Protection Act 2019, with confidentiality undertakings signed before work begins.

Yes, after a documented assessment. We audit what exists, put the findings in writing, and agree a scope for completion or remediation so responsibility is clear from day one.

Every project carries a defect warranty after acceptance, and most clients continue into a managed support arrangement with defined service levels and a named responsible engineer.

From a single penetration test or equipment supply to multi-year enterprise builds and civil works. The process is the same at every size: written scope, disciplined delivery, documented acceptance.

Put us on record.

Send your requirement. A tailored proposal comes back within two working days.

Request a proposal